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Re-Opening Updates and Information

Information and Resources about COVID-19 | Información sobre reapertura | Preguntas frecuentes

News and Updates


All Library District BUILDINGS are closed to the public.

Re-opening procedures and services continue to evolve. Please check back for updates and additional information. A Frequently Asked Questions section is available below.

Information Guides Service

Our new over-the-phone reference service is available. Information Guides can assist you with answers to just about any question you might have including

  • book recommendations
  • downloading eBooks and audiobooks
  • job search and employment help
  • business and nonprofit resources
  • eMedia assistance
  • and more!

Call the Answer Center at 970-221-6740 and you'll be connected with an Information Guide. Spanish-speaking staff are available.

Information Guides are available

Monday-Saturday
10:00 am-6:00 pm

Sunday
3:00-6:00 pm

Returns Accepted at All Drop Boxes Beginning May 29

Remote drop boxes and library book drops at Old Town Library and Council Tree Library are currently open. Harmony Library begins accepting returns on Friday, May 29.

For your convenience, there are eight remote drop boxes located throughout Fort Collins and Timnath. A list of all remote locations is available online. Items placed in the remote drop boxes will be picked up multiple times each day. Please do not leave materials outside of the drops.

For oversized items such as Gadgets & Things and backpacks kits, please return those items to a library during Curbside Pickup Hours and a staff member will assist you. Please do not leave items outside the library building.

Curbside Pickup Service Available at All Libraries June 1

Curbside pickup is currently available at Old Town Library and Council Tree Library. Only items placed on hold can be picked up. Harmony Library begins curbside pickup service on June 1.

Please review our Curbside Pickup Procedures before coming to a library to pick up your hold items. This page includes service hours at each library location and a step-by-step guide to picking up your holds.

Per recent public health orders from the City of Fort Collins and Larimer County Department of Health, all customers must wear a face covering and practice safe physical distancing when returning items or using curbside pickup.

Place Holds on Materials

Cardholders can begin placing new holds on Library items starting Monday, May 18. Prospector is temporarily suspended state-wide.

If you placed a hold on Library materials prior to the closure of the libraries, you will retain your spot in line and will be notified when your hold is available.


Frequently Asked Questions

  • Remote drop boxes and the drops at Old Town Library and Council Tree Library will open on Friday, May 15. The Harmony Library drop box opens May 29.
  • Extended-use fees were frozen on March 14 when we closed the libraries. No new extended-use fees have been assessed on materials currently checked out, even if you've had them longer than the original due date.
  • All library materials currently checked out have had their due dates extended through June 30, 2020.
  • For items like Gadgets & Things and TALES Kits, please return them during curbside service hours.
  • A staff member will be available to assist you during limited hours.
  • Do not leave items outside of the buildings. You are responsible for ensuring a staff member accepts your oversized return.
  • Anyone with items currently sitting on our hold shelves will receive an email with pickup instructions. You can begin picking up these filled holds on Wednesday, May 20.
  • By staggering the dates of returns and placing new holds, staff is able to quarantine returned materials for at least 72 hours prior to checking them in, re-shelving, and preparing them for the next customer.
  • It also allows staff to prepare the more than 2,500 items currently sitting on our holds shelves in advance of curbside pickup beginning.
  • Our How to Place a Hold webpage offers step-by-step instructions for placing a hold.
  • You can also call the Answer Center for assistance.
  • Please call the Answer Center, 970-221-6740 and you'll be connected to one of our Information Guides.
  • Use our NoveList Plus resource to find specific recommendations based on genre, read-alikes, author, series, award winners, and more.
  • We don't have a specific date for reopening our buildings, but we are working to create new procedures and reconfigure areas of our buildings to allow for social distancing and to comply with directions from Larimer County Department of Health and Environment.
  • As we prepare for the next phase of reopening services, we hope you're able to make use of curbside pickup and continue to access our remote services and virtual programs.

Not at this time. Please hold on to your donations until the Friends of the Library are available to resume accepting items. In the meantime, if you must get rid of your books, consider contacting a local charity or thrift shop to see if they can accept them.



Information and Resources about COVID-19

Visit our COVID-19 Resources webpage for links to information

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Poudre River Public Library District, 301 E. Olive Street, Fort Collins, CO 80524, (970) 221-6740
Including the collection of Front Range Community College, Larimer Campus